Liked your post. I am also critical about products and services we consume. Usually i give reviews on Google and send mails if required. But now I feel i should talk to customer service or write a mail instead of a review. I know it's not easy to run a business in this online era where a one bad review can lead to closure. I will be careful next time but I will never stop giving feedback 😁
Feedback is great! I guess it's always up to us whether we choose to share that feedback privately or in public, but I've spoken to enough owners of amazing restaurants that get unfairly slated by negative reviews that I always choose to do so privately so they can improve. Glad I got you thinking with this post and thank you for sharing your thoughts!
Liked your post. I am also critical about products and services we consume. Usually i give reviews on Google and send mails if required. But now I feel i should talk to customer service or write a mail instead of a review. I know it's not easy to run a business in this online era where a one bad review can lead to closure. I will be careful next time but I will never stop giving feedback 😁
Feedback is great! I guess it's always up to us whether we choose to share that feedback privately or in public, but I've spoken to enough owners of amazing restaurants that get unfairly slated by negative reviews that I always choose to do so privately so they can improve. Glad I got you thinking with this post and thank you for sharing your thoughts!